Support
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Real People, Real Support
When you call, chances are a real person will pick up. When you email, we strive to respond within 12 to 24 hours. We know your time in the field matters, and we're committed to getting you the help you need quickly.
What We Can Help With
Whether you need assistance setting up your account, have questions about generating reports, or run into a technical issue, our team is ready to help. No question is too small.
Free Live Training Sessions
We regularly host free training sessions on Zoom, open to all F.I.R.E. Ready users. Join us to learn about new features, get expert tips on getting the most out of your reports, or simply ask questions in the live chat. It's a great way to stay up to date and connect directly with our team.